A Look Back: Our Favorite 2018 Retail Trends
2018 is over…finally! It was a long year – one that started with the Winter Olympics (yes, we had the Olympics this year) and high schoolers eating Tide Pods. In retail news, we said goodbye to Toys”R”Us, hello to oat
An All-Encompassing Trend: Why Health and Wellness Retail Is About More Than Vitamins
The start of the new year can only mean one thing: it’s time for resolutions. And for many consumers, that list of goals for the upcoming year starts with wellness through healthy choices. Health and wellness retail is their starting
E-Commerce Pop-Ups Deliver a Much-Needed Physical Presence to Online Retail
Once upon a time, pop-ups were simply opportunistic. A way for retailers to generate extra sales in empty storefronts, a low-cost solution for emerging businesses hoping to gain a toehold in a market, or a way for big-buck brands to
The Importance of Transparent and Sustainable Fashion
Plastic has had a bad year. People are saying ‘no’ to plastic straws to save sea turtles. Government officials are passing laws to ban plastic shopping bags. And reusable water bottle sales are soaring. So what does this have to
Physical Retail’s 80/20 Rule Is Rapidly Changing. Is Your Store Ready?
The 80/20 rule for brick and mortar stores meant stocking their shelves with 80% basics and 20% items that would delight and surprise shoppers. E-commerce changed that balance. With a click on your device, you can instantly order everything from
Rotating Pop-Up Retail — The Trick to Compelling Return Visits
Everyone loves good pop-up retail. With inventive cross-brand partnerships and creative merchandising, you entice customers into your store for an exciting purchasing experience. And there’s the rub. One pop-up. One experience. One visit. Why not turn one visit into two?
Leveraging In-Store Shopping Technology
These days, who doesn’t shop without a smartphone glued to their hand or tucked into a pocket? Rather than fight the wave of smartphone apps or limit technology to the check-out area, brick-and-mortar brands should join the rising tide. In-store
Beautifying Experiences: Tech-Savvy Services Boost Beauty Retail
Beauty retail is booming. Of all retail sectors, it’s the one that appears unstoppable, pushing the boundaries of what is possible in brick-and-mortar shops. The greatest way we see beauty retailers innovating right now is through the marriage of tech
The New Wellness Retail Opportunity: Beauty from Within
Wellness retail has gotten increasingly popular over the past few years. But this year, the category is on fire, becoming a trend that is fueling and influencing consumers’ lives and retailers’ behavior. Beyond just natural products and healthy foods, health
Retail Sales Staff Training: Your On-Site and Online Secret Weapon
A user-friendly site. Chat features. Strong images. E-commerce retailers have been using these UX tactics and more to humanize the online shopping experience. But all told, in the realm of personal warmth, human interaction, humor and caring, e-commerce can’t stand toe-to-toe with the in-store experience…and it probably never will. You may
The Pinterest to Retail Revolution: Leveraging the Platform to Inspire Younger Shoppers
Decorations for a birthday cake. Patterns for a knit sweater. Innovative ideas for bedroom organization. Pinterest to retail. Pinterest has become the place for finding inspiration for retail DIY projects. This is especially true for the younger generations. Sixty-seven percent of
Blending Work and Play Through Workplace Pop-Ups
Across the nation, millions of people are locked into work every day from 9 to 5 – and often even longer. For retailers, this time frame coincides almost exactly with their stores’ hours of operation. But there’s a new way
Retail Showrooms: Taking Retail Experiences to New Heights
Guide shops. Neighborhood hubs. Retail showrooms. Call them what you will, these show-and-tell centers are all leading shoppers to the same destination: an interactive and experiential in-store visit. The impact of retail showrooms is being felt across the retail spectrum.
Squeezed by Retail Returns: E-commerce’s Bane Is Brick & Mortar’s Advantage
Like so many bad habits, it started out innocently. First it was two, then it became four. Before you knew it, it was up to eight. At first, it felt like a dirty little secret. Now, it’s out in the
Shopping Physical Stores: The New Fashion Retail Experience Is About Service, Not Products
We’ve been told the opposite again and again, but the truth is consumers still like shopping – and they still enjoy shopping physical stores. In a survey of consumers across age groups and genders, 27% of all consumers found that shopping
In-Store Shopper Happiness. Paying Attention Yields Big Results.
How can you tell when a customer is happy? We mean really happy. A smile while she walks out the door? Sales? Repeat sales? The tone of social media posts? How you measure shopper happiness, and the agility with which you
Fetching New Opportunities: Improving the Pet Store Experience
Fido, Buddy, Mr. Cat, Crackers the bird. Americans adore their pets. Millennials, owning 35% of all pets, especially consider themselves more than just pet owners. They’re pet parents,lovingly referring to Spot as their precious child and demanding nothing short of perfection
Inspiring Consumer Purchases with Emotion Driven DIY Projects
DIY projects are driven by emotion. People put their hearts and souls behind knitting the perfect sweater, installing a much-needed shelving unit or planting a sustainable garden. The results are objects to share, to gift and to experience with pride
Gearing Up for Seasonal Sports Rushes: How to Get Your Store Ready
Sports products are predictable in their selling season: footballs, soccer cleats and field hockey equipment in fall; basketballs, hockey sticks and ski gear in winter; baseball gloves, golf clubs and tennis racquets in spring. Seasonal sports rushes are a fact
Recreational Marijuana Dispensaries: A Modern Lesson in Retail
When legalized recreational marijuana burst onto the scene across eight states, a whole new category of retailer emerged too: recreational marijuana dispensaries. Long gone are the days of sketchy head shops with dark paneling, dim lighting and dodgy-looking shelves. In